The agreement,
written to be read.

Parties

These Terms are an agreement between you and Alcyone Secure, a business registered in India under the MSME (Udyam) scheme (“Alcyone Secure”, “we”, “us”). They govern your use of the Rashnova software, this website, and any related services.

Acceptance

You accept these Terms by installing or using Rashnova, or by creating an account. If you do not accept them, do not install the software and do not create an account.

Age

You must be at least 18 years old to create an account. If you are under 18, you may not use the service without the involvement of a parent or lawful guardian who accepts these Terms on your behalf.

Definitions

“The software” means Rashnova and any updates to it. “Activity log” means the tamper evident record the software creates on your device. “Free tier” means use without a paid subscription. “Personal” means the paid subscription plan. “Your content” means your activity logs, reports and exports.

What you get

These Terms are the licence you accept when you install the Rashnova desktop application, and they apply to it as much as to our website and services. We grant you a limited, nonexclusive, nontransferable, revocable licence to install and use the software for your own purposes, only on devices you own or control, and on the number of devices your plan allows. The free tier is licensed per device. Personal covers up to three devices under one account. Organisational deployments are covered by a separate written agreement.

What you may not do

You may not sublicense, resell, rent or transfer your licence; reverse engineer, decompile or disassemble the software except to the extent that restriction is prohibited by applicable law; remove or obscure any proprietary notice; or use the software to build a competing product.

Use it, don't repackage it. Where your local law gives you a right to reverse engineer for interoperability, that right stands.

Free stays free

The free tier is free permanently for individual use. We will not introduce a charge for the local recorder for users who installed it under these Terms. If we ever change what the free tier includes, existing installations keep what they had.

Your own devices

Recording activity on a device you own is lawful in most jurisdictions. That is the use the software is designed and sold for.

Devices used by other people

If a device is shared, is used by employees, or belongs to someone else, you are responsible for obtaining every consent and giving every disclosure the law where you are requires. Clear written disclosure to anyone who uses the machine is the safer baseline everywhere, and in many places it is mandatory.

Prohibited uses

You may not use Rashnova to monitor a person without a lawful basis; to stalk, harass, control or surveil a partner, family member or any individual; to conduct corporate espionage; to circumvent authentication or access controls; or to facilitate unauthorised access to any system.

This is not stalkerware and we will not have it used as stalkerware. Accounts used this way are terminated without refund and, where the law requires it, reported.

You decide what runs

Every capture surface in the software is under your control. The Readout, location recording and USB blocking can each be switched off, and the recorder can be stopped or uninstalled at any time. You are responsible for the configuration you choose.

They are yours

Activity logs the software creates belong to you. We claim no ownership over them and no licence to use them. You may export, share or delete them at any time.

We cannot read them

Logs are encrypted on your device, and the key never leaves it. On the free tier nothing is transmitted at all; where you enable cloud backup, we store ciphertext for which we hold no key. We therefore cannot read, produce or decrypt your logs: for you, for a purchaser, or in response to legal process.

Which means you are responsible for your credentials

If you lose your PIN and your recovery phrase, your logs cannot be recovered by us or by anyone else. This is a consequence of the design, not a support failure, and we cannot make an exception.

Retrieval of backups

On Personal, you may request your encrypted backup from the account you signed in with. We review each request manually before releasing anything, as a check on who is asking. The file we return is ciphertext and opens only with your password.

Automatic renewal

Personal is a subscription. It renews automatically at the end of each billing period at the then current price, and your payment method is charged on each renewal, until you cancel. By subscribing you give express consent to that recurring charge.

Cancelling

You may cancel at any time from your account settings, in one step, without contacting support and without being asked to justify it. Cancellation takes effect at the end of the current billing period; you keep paid features until then.

Notice before renewal

We email you before each renewal charge, with the amount, the date and a direct cancellation link.

Refunds

If you are unhappy with a paid subscription you may request a full refund within 14 days of the charge, and we will give it. Beyond that window, refunds are at our discretion. Nothing here limits any statutory right of withdrawal or refund you have as a consumer under the law where you live.

Price changes

We may change subscription prices. Any change is announced at least 30 days beforehand and takes effect at your next renewal, never mid period. If you do not accept it, cancel before the renewal date.

What happens if you stop paying

The local recorder keeps working, free, permanently. Cancellation never disables local protection. Your encrypted cloud copies are made available to you as an archive and then deleted from our servers after a 30 day grace period.

What we do promise

We will provide the service with reasonable skill and care, and we will not knowingly ship code that weakens the encryption or integrity guarantees described on this site.

What we do not promise

Except as stated in 6.1 and to the fullest extent permitted by law, the software is provided “as is”. We do not warrant uninterrupted or error free operation, that the activity log will capture every event, that the software will prevent tampering, or that any log will be admitted as evidence in any proceeding.

It is an evidence layer, not a guarantee. It records what it can see, and a court decides what a court decides.

Consumer rights are unaffected

If you are a consumer, you have statutory rights that cannot be excluded, including rights concerning goods and digital content of satisfactory quality and fit for purpose. Nothing in these Terms limits those rights.

What is never excluded

Nothing in these Terms excludes or limits our liability for death or personal injury caused by our negligence, for fraud or fraudulent misrepresentation, for gross negligence or wilful misconduct, or for any other liability that cannot lawfully be excluded.

Excluded losses

Subject to 7.1, we are not liable for indirect, incidental, special, punitive or consequential loss, or for loss of profit, revenue, goodwill, or anticipated savings, however arising.

Cap

Subject to 7.1, our total aggregate liability arising out of or in connection with these Terms is limited to the greater of US $100 (or the equivalent in your local currency) or the fees you paid us in the twelve months before the event giving rise to the claim.

A cap of zero would be meaningless, so free users are covered by the floor too.

Your responsibility

You are responsible for determining whether your use of the software is lawful where you are, for obtaining any consents your use requires, and for keeping your PIN and recovery phrase safe.

By you

You may stop using the software at any time by uninstalling it, and close your account at any time from your account settings. Closing your account deletes your account data within 30 days.

By us

We may suspend or terminate your account if you materially breach these Terms, in particular Article 3, or where we are required to by law. Except where the breach is serious or unlawful, we will give you notice and a reasonable opportunity to put it right first.

Effect

Termination does not affect the activity logs on your device: they are yours and they stay. Articles 4, 6, 7, 9 and 10 survive termination.

Ours stays ours

The software, this website, and all associated code, design, branding and documentation are the property of Alcyone Secure and its licensors. These Terms grant you a licence to use the software, not any ownership in it.

Feedback

If you send us suggestions, we may use them without obligation or payment. We will never claim ownership of anything else you send us.

Documentation

Our public documentation is licensed under CC BY 4.0 and may be shared and adapted with attribution. The software is not.

Governing law

These Terms are governed by the laws of India, and the courts of India have jurisdiction. If you are a consumer resident in the EEA, the UK, or a jurisdiction whose law gives you the right to bring proceedings locally, nothing here deprives you of the protection of your local mandatory consumer law or of your right to sue in your local courts.

Changes

We may update these Terms. Material changes are announced by email to account holders and by notice on the site at least 30 days before they take effect. If you do not accept a change, stop using the service and close your account before it takes effect; continued use after that date is acceptance.

Severability

If any provision is found unenforceable, it is severed or narrowed to the minimum extent necessary, and the rest remains in force.

No waiver

A failure to enforce any provision is not a waiver of the right to enforce it later.

Assignment

You may not assign these Terms without our written consent. We may assign them to a successor in a merger, acquisition or sale of assets, on notice to you. Any successor inherits the commitments in Article 4, including the fact that we hold no key to your logs, which no change of ownership can alter.

Force majeure

Neither party is liable for failure to perform caused by events beyond its reasonable control.

Export and sanctions

The software contains cryptography. You may not use or export it in breach of any applicable export control or sanctions law, and you confirm you are not located in a jurisdiction subject to a relevant embargo.

Entire agreement

These Terms and the Privacy Policy are the entire agreement between us regarding the software, and supersede anything said beforehand.

Notices

We contact you at the email on your account. You contact us at legal@alcyonesecure.com.